Measure your space. Make sure your tree can fit your space before buying it! If you are purchasing in-store, there is a 15% restocking fee if you open the box. If you are purchasing online, then all shipped artificial Christmas tree orders are final.

Use a little WD-40 on the end of each section before you slide it into the section below it. It makes it easier to disassemble the sections when you put your tree.

Make sure you connect plugs fully when setting up your tree. Align the half-moon sections in each plug to fit into each other, slide one plug fully into the other, and tighten the twisting lock completely. Failure to connect the sections completely may prevent the tree from lighting fully.

Be careful when opening up and when putting your tree away. When you open your tree the first year, make sure you don't cut through the bubble-wrap and cut a wire. When you put your tree away for the season, make sure you tuck away any plugs so that they don't get snagged. Since the lights last so long (being rated for up to 50,000 hours), simply treating your tree gently is the only responsibility you have in keeping your tree going year after year.

Visit to watch our setup and troubleshooting videos if you have any questions and want to learn more.

If you follow these simple steps, your Christmas tree should bring you and your family many of years of enjoyment. And, if you ever have a problem, bring in the problem section and we will try and fix it for you. Enjoy.